Shelley officially started working for Volo Mission at the beginning of 2019 as an Administrative Assistant and is now leading the team as the VP of Business Operations. Combined with her degree in Business Management and her experience of working as a dispatcher and desk reception manager for a large helicopter tour operator in Alaska, Shelley has implemented systems to take Volo Mission to the next level of customer service and operations management. In her spare time, Shelley enjoys baking, cooking, and local hiking trails.